PitchNameContact
We’re here to help
Questions about PitchName, your licence, a search or a feature idea? Send us an email and a real person will reply.
Email support
support@pitchname.comWe usually reply within 1 to 2 business days. Licence and billing questions come first.
Send us an emailGet an answer faster
Most questions are answered in one of these.
Lost your licence key?
Enter the email you paid with and get all your orders and keys instantly.
Find my keyCommon questions
Activating your key, the buyer score, CAPTCHAs, moving to a new computer and more.
Read the FAQRefunds and cancelling
14-day money-back guarantee on Lifetime, no questions asked.
Refund policyPrivacy and your data
PitchName keeps your leads on your computer. See exactly what is and isn’t collected.
Privacy policyHelp us help you
Including these in your email means we can usually solve it in one reply:
- The email you used for your licence (for licence or billing questions)
- The domain or search you were running, if it is about a search
- What you expected to happen, and what happened instead
- A screenshot, if something looks wrong
Payments
Orders are processed by our reseller Lemon Squeezy, which handles payment, invoices and sales tax. Your receipt email has your licence key and a link to download your invoice.